Since we only schedule appointments when the suitable spare part is in stock, we can truly deliver on our express service – without delays, without surprises.

You bring your device.
We start working.
And two to three hours later, you take it with you again.

We immediately repair:

• Display
• Battery

You are welcome to contact us in other cases as well. We will quickly inspect your device and tell you immediately if an express repair is possible.

Yes, an appointment is required for express repair. This way, we can schedule your device directly and start the repair immediately.

Regular repairs without express service can be dropped off at your preferred store anytime during opening hours.

The repair itself is based on the price list for your iPhone model. For the preferred express processing, we charge a flat fee of € 49.–

Yes. We only repair with genuine Apple parts and according to official Apple specifications. This ensures your Apple warranty remains fully valid.

In most cases, yes.

For repairs such as the display or battery, your data usually remains unchanged.
Nevertheless, we recommend backing up your data before your appointment: In some cases, a system reinstallation may be necessary for calibration, which we will, of course, perform. The data can then be restored using a backup. The staff at the Technical Center will be happy to provide you with more information.

If possible: Yes. This keeps your data safe should a device reset become necessary.

Yes, please. Before a repair, "Find My" must be deactivated. This is the only way we can process your device.

Yes. Many of our customers do exactly that. A tour through the novelties of the Apple world in our store, a short walk, a snack at Garnmarkt or anything else you never usually make time for – and your iPhone is ready to go again.

We will inform you immediately. Sometimes the diagnosis shows that the damage is more extensive. In this case, we will discuss the next steps together. For example, regarding our loan device service.

Basically, yes. However, making an appointment will significantly speed things up. That way, we can schedule your device directly.

No. Our technicians work according to official Apple specifications and use genuine Apple parts.

We're happy to look at that too. In case of water damage, we first check the device and honestly tell you whether a repair is sensible and possible.